The Lab quest billing Department said I should deny payment and have them call the billing department at the time of service. They both acknowledged that I have no co payments for lab tests. I called my insurance (United Health Care) and the billing Department of the Lab. Really not looking forward to calling back in 45 days.įor my last 3 visits to Lab Quest 3771 Katella Ave in Los Alamitos, CA 90720 (562.594-6417) I was forced to pay $45.00/visit. Thus call was placed on 2/15/19 from about 1-2 pm and all representatives names Lisa, Agnes and Stephanie. Tired of speaking to people who don't want to do their jobs and it seem quite evident by their service. I was just asking a questions that's what customer service is. I as a customer feel I did not deserve their rude service. I then spoke to supervisor who explained all of my service costs were not submitted and to call back in 45 days. Longer time on hold almost an hour then to another representative who couldn't help either and transferred me again on hold now almost an hour. I have receipt with info she said didn't help. I was on hold for awhile and then had a representative tell me they couldn't find my payment. I called in reference to a service that I paid for already to be resubmitted to my insurance as it was a covered service.I had paid for with my HSA card. Parent responsible for Invoice for A.Nagar It would be much appreciated that the credit should be passed to our account for the additional cost of $ 217.71. ( The average rate is $ 149-$175 at other lab, whereas your lab test charges are double the average rate to $ 357.71!!! Surprisingly we have received the invoice for this test (#6703571783) yesterday showing total cost of test is $ 357.71 which is ridiculously higher than any prudent person pay at any other lab in entire USA. She have paid Quest Diagnostics the full payment of $ 140.00. My daughter went for Quantiferon blood test (TB CELL MED GAMMA) at Piedmont Quick care in Canton GA 30114 and at the time of her blood draw visit it was confirmed by lab staff that the total charge for the test is $ 140 in full. Keeley Sara and blood work was done at 120 Oak side Court, CANTON GA 30114-2478 Apeksha Nagar Invoice No: 6703571783 Lab Code ATL Ĭlient No: 74490897 referring by Ms. Apart from the regular diagnostic services they also provide services include Cancer, Cardiovascular disease, Prescription Drug Monitoring, Neurology and Women's Health.Įxperienced poor service? File a complaint here! Quest Diagnostics is a world leader in supporting clinical trials of new pharmaceuticals and companion diagnostics. If you are a patience and have a problem you can call the Quest customer service number at 1-866-MYQUEST (86) and select option 2. The corporate headquarters is located at 3 Giralda Farms, Madison, NJ 07940. Quest is ranked 358 in fortune 500 list for 2016, and they have approximately 2,300 patient locations. Apart from Quest, Rusckowski also holds various positions in global health education and humanitarian assistance organisation. He had focussed on transforming the company vision to empower better health with diagnostic insights. Rusckowski is the President and CEO of the company, and has been since 2012. They are having the world's largest database of clinical results which help in indetifying and treating whatever the new diseases. With Over 44,000 employees globally Quest Diagnostics empowers people to take action to improve their health. They help improve the health of patients with low cost affective and high value for their patients. Quest Diagnostics is a well known organization in modern Healthcare.
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